Question 1

Can you help me come up with a design? How much will it cost?

Accepted Answer

Absolutely! Our graphic designers can help you with everything from a simple shirt design to a logo and branding.

Our Creative-in-Residence, Jamie, will work with you one-on-one to understand the scope of work.  From there we will give an estimate of what we think it will cost.

Question 2

How long will it take to get my order?

Accepted Answer

Our typical turn time is 7 to 10 days after quote and proof approval.  Depending on the suppliers, inventory, and shipping distance it can take longer.

Please let us know in advance if there is a hard deadline we need to hit.

Question 3

How many pieces do I need to order if I want a design printed?

Accepted Answer

Well good friend that would depend on the artwork you have.  We have several options we can utilize to tailor fit your request, depending on the medium you select:

Screen Printing: 
- 1 Color Ink - 24 piece minimum
- 2 Color Ink - 36 piece minimum
- 3 Color Ink - 48 piece minimum

Direct to Garment Printing:
- No required minimum, 50 pieces maximum.

Embroidery: 
- No required minimum, but keep in mind that there may be a digitizing fee associated with the order that can begin at $35 per design.

Question 4

How should I prepare my artwork?

Accepted Answer

Files should be set up for high-quality printing, and scaled to the size you would like it to appear on your garment. For more information on how to set up your file, including maximum printing areas and dpi, visit the Our Process page to learn more.

Question 5

Can I bring in my own items for screen printing or embroidery?

Accepted Answer

We typically do not like to decorate supplied garments.  But if it is something that you have tried on and know it fits, we will do it but with the understanding that you will need to supply an additional garment in case there are problems in production and that we are not responsible for the quality of the garment itself.

Question 6

Where can I pick up my order?

Accepted Answer

You can pick up your order right here at Flatland Threads, 205 E 6th Ave, Emporia, KS 66801 during our normal business hours.

Question 7

Can you ship my order to me?

Accepted Answer

Yes, we can ship your order to you. Please arrange for shipping when you place your order.

Question 8

Do you do screen printing on shirts?

Accepted Answer

Of course, we do!  What kind of project are you looking to complete?

Question 9

Do you offer volume discounts or contract pricing?

Accepted Answer

Yes.

Question 10

What forms of payment do you accept?

Accepted Answer

We can accept cash, check, credit, or debit card. We can take care of payment in-store or online.

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